Mission:
It shall be the Mission of the St. Charles City-County Library District to serve as the information utility that provides excellent and economical public library services to the residents and tax-payers of St. Charles County.
Vision:
The St. Charles City-County Library District aspires to provide high quality, customer centered services that enhance the quality of life in our communities.
Values:
Collaboration and Partnerships
We cultivate relationships and partnerships with community organizations that complement our mission, vision and values.
Equal & Open Access
We are open to all. We ensure access to needed information through library services or connections to community resources. We treat everyone with respect.
Excellent Service
We commit to providing accurate and reliable information, excellent programs and services, and a customer experience that is engaged, personal, and makes every customer eager to return.
Freedom to Know
We believe in the value of intellectual freedom and resist all efforts to censor library resources. We support the open exchange of information and ideas that represent multiple points of view.
Honesty, Trust & Integrity
We strive to protect the privacy of library customers and keep all inquiries for information confidential. We will operate in an open and honest manner and be accountable for maintaining financial integrity.
Innovation
We pursue innovation as a means to keep our services and technology contemporary and vibrant.
Lifelong Learning
We recognize learning is a continuous process. We offer services and programs that encourage learning, discovery and intellectual development for individuals throughout their lives.
Outstanding Well Trained Staff
We recognize that our library employees are a valuable community resource. We seek to attract and retain outstanding staff. We strive for excellence by maintaining and enhancing staff knowledge and skills through training and professional development.
Stewardship of Resources
We are committed to providing value and making wise fiscal choices. It is our responsibility to take care of materials and spaces effectively and efficiently.
